Glynn & Co respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website www.glynnandco.co.uk and informs you about your privacy rights and how the law protects you.
Important Information and Who We Are
This privacy notice explains how Glynn & Co collects and processes your personal data. Please read it alongside any other privacy notices we may provide on specific occasions. This notice supplements other notices and does not override them.
Controller: Glynn & Co is the controller responsible for your personal data. We have appointed a Data Privacy Manager to oversee any questions regarding this notice. You can contact them using the details on our Contact page.
You have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk, though we appreciate the chance to resolve any concerns first.
The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you:
- Identity Data: Name, title, date of birth, marital status, username.
- Contact Data: Email address, company address, telephone numbers.
- Transaction Data: Payment details and services you use.
- Technical Data: IP address, browser type, login data, operating system.
- Profile Data: Username, password, preferences, feedback.
- Usage Data: How you use our website and services.
- Marketing and Communications Data: Preferences for receiving marketing communications.
We do not collect special categories of personal data (e.g., race, religion, health, sexual orientation) or criminal convictions.
How We Collect Your Personal Data
- Direct interactions: Via forms, surveys, account creation, service requests, feedback, or employment applications.
- Automated technologies: Cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: Analytics providers, advertising networks, search information providers.
How We Use Your Personal Data
We process personal data based on:
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests
- Your consent (mainly for marketing)
We may use your data for: managing our relationship, administering services, improving products/services, marketing offers, and recovering debts.
Marketing
You will receive marketing communications only if you have requested information or purchased services from us. You can opt out at any time using the links in marketing messages or by contacting us.
Cookies
We use cookies to enhance your experience. You can manage or refuse cookies via your browser settings. Some parts of the website may not function if cookies are disabled. See our Cookie Policy for more details.
Disclosures of Your Personal Data
We may share your data with internal and external third parties (e.g., IT providers, professional advisers, regulators) and in cases of business transfers. All third parties must comply with data protection laws.
International Transfers
Your personal data is not transferred outside the UK.
Data Security
We implement appropriate technical and organisational measures to secure your personal data and limit access to authorised personnel only.
Data Retention
We retain personal data only as long as necessary for the purposes outlined and in compliance with legal and accounting requirements. Retention periods can be requested from us.
Your Legal Rights
You have the right to:
- Request access, correction, or erasure of your personal data
- Object to or restrict processing
- Request data portability
- Withdraw consent
Requests are typically free and we respond within one month. We may ask for information to verify your identity.
Glossary
- Legitimate Interest: Our interest in running the business while balancing your rights.
- Performance of Contract: Processing necessary for a contract with you.
- Legal Obligation: Processing necessary to comply with a legal requirement.
- Internal Third Parties: Companies in the Glynn & Co group in the UK.
- External Third Parties: UK-based service providers and professional advisers.